Cakes and flower decoration, as well as arrangements shown here, are indicative. We do our best to give better results than shown. It may be possible that actual decoration and arrangement vary due to the availability of flowers and other reasons beyond our control. If ordered flowers/cake/sweets are not available in the respective city or town, we shall deliver available best quality flowers/cake/sweets of equal value according to our substitution policy.

Refund and cancellations are mentioned below, kindly refer to the same. Products displayed on the website are a high-quality products. We believe in delivering high-quality products and services

Cancellation Policy

Please read the below-stated points for any cancellations

• If the cancellation request comes before 24 hours of the actual delivery time to claim for the refund process. No refund shall be given once the 24 hours delivery window has passed.
• No cancellation is allowed for the personalized items and the product has been dispatched or processed from our end. In transit, products are also not eligible for the cancellation.
• If the cancellation request comes between 12 - 24 hours before the order process and dispatch then 20% of the order value will be deducted as cancellation charges.
• Cancellation within 12 hours of order actual delivery time slot is not eligible for cancellation and the customer will be paid 0% of the refund.
• Midnight and same-day delivery orders made on the same day are not eligible for cancellation i.e. order and the delivery date is the same.
• Special day orders can not be canceled

Unfortunate events, calamities, or unavoidable circumstances. No claims to refund can be made by the customer to overrule the above-stated clause.

Refund Policy

Refunds are processed to your payment method within 7 working days. The refund can not be claimed in case of

• The delivery attempt is made
• Item is used or tasted
• A refund can not be claimed in case of unfortunate events, calamities, or unavoidable circumstances
• The owner or authorities do not allow the courier to enter the premises. For example, hospitals, flats, marriage halls, etc places.

A refund can be requested in case of service failure however the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by the customer (coupon, discount, gift etc are not considered).

All claims are subject to the jurisdiction of local Vadodara, Gujarat court only.